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Frequently asked questions about SSL Certificates

What is an SSL Certificate?

An SSL Certificate is a digital certificate issued for a domain by a central authority called the Certificate Authority. To be issued an SSL Certificate, you must purchase an SSL Certificate and then go through a verification process conducted by the Certificate Authority.

What is a Wildcard SSL Cartificate?

Wildcard SSL certificates are especially useful when you have one domain name and you want to secure multiple subdomains. Let’s say that you have a large portal with a web store, a forum and an admin area:

  • – your main website
  • – a forum
  • – a web store
  • – an admin area for users to manage their profiles

If you want to secure each one of these subdomains with regular SSL certificates, you will have to buy a total of three certificates – one for each subdomain. With a Wildcard SSL certificate, you can secure all three subdomains, as well as any additional subdomains you add later on.

You can get a Wildcard SSL certificate from the SSL certificates section under Wildcard.

Why should I buy an SSL Certificate?

An SSL Certificate does 2 things: a. Encrypt the information sent from your user’s browser to your website b. Authenticate your website’s identity.
By doing these 2 things, an SSL Certificate protects your customers and in turn increases their trust in your online business. This is especially important if your website requires users to login using passwords or enter sensitive information such as credit card details.

Do SSL Certificates work in all browsers?

SSL Certificates are compatible with all major browsers.

Can I upgrade my SSL Certificates?

Unfortunately, we don’t support upgrades/downgrades at the moment. If required you can purchase a new certificate and install it on the same web server as the old certificate.

Do I need technical expertise to set up an SSL Certificate on my website?

While it isn’t difficult to install an SSL Certificate, it does involve following a series of steps.